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PRIVACY
POLICY
Privacy is very important to us. Our privacy practices
are held to high standards by outside organizations such
as TRUSTe. For more information on TRUSTe, please go to
www.truste.org.
As part of the normal operation of our services we collect
and, in some cases, disclose information about you. This
Privacy Policy describes the information we collect about
you and what may happen to that information. Although
this policy may seem long, we have prepared a detailed
policy because we believe you should know as much as possible
about WheelBearingWarehouse.com CounterCat and or Sophio
practices so that you can make informed decisions. The
privacy practices of this statement apply to the WheelBearingWarehouse.com
CounterCat and or Sophio website and apply generally
to our subsidiaries or joint venture partners websites
(collectively the "Site") whose specific privacy
policies are available from our other pages. All of our
subsidiaries and joint venture partners operate under
similar privacy practices as described in this Privacy
Policy and, subject to the requirements of applicable
law, we strive to provide a consistent set of privacy
practices throughout the global WheelBearingWarehouse.com
CounterCat and or Sophio trading community.
As described below, some of your personally identifiable
information is disclosed to third parties and used by
us and third parties. By accepting the User Agreement,
you expressly consent to our use and disclosure of your
personally identifiable information. This Privacy Policy
is incorporated into and subject to the terms of the WheelBearingWarehouse.com
CounterCat and or Sophio User Agreement.
Table of Contents
- A Special Note About Children.
Children are not eligible to use our services and
we ask that minors (under the age of 18) do not submit
any personal information to us. If you are a minor,
you can use this service only in conjunction with
your parents or guardians.
Information We Collect.
Our primary goal in collecting personal information
is to provide you with a smooth, efficient, and customized
experience. This allows us to provide services and
features that most likely meet your needs, and to
customize our service to make your experience easier.
Under some circumstances we may require some additional
financial information, such as, but not limited to:
if you are registering using an email account at a
free email service, or registering to sell on our
site. We use your financial information, including
credit card information to verify your name, address,
and other information, as well as to bill you for
your use of our services.
We automatically track certain information based upon
your behavior on our site. We use this information
to do internal research on our users' demographics,
interests, and behavior to better understand and serve
you and our community. This information may include
the URL that you just came from (whether this URL
is on our site or not), which URL you next go to (whether
this URL is on our site or not), what browser you
are using, and your IP address.
We use data collection devices such as "cookies"
on certain pages of our site. "Cookies"
are small files placed on your hard drive that assist
us in providing customized services. We also offer
certain features that are only available through the
use of a "cookie". We also use cookies to
allow you to enter your password less frequently during
a session. Cookies can also help us provide information
which is targeted to your interests. Most cookies
are "session cookies," meaning that they
are automatically deleted from your hard drive at
the end of a session. You are always free to decline
our cookies if your browser permits, although in that
case you may not be able to use certain features on
our site and you may be required to reenter your password
more frequently during a session.
Additionally, you may encounter "cookies"
or other similar devices on certain pages of our site
that are placed by third parties. For example, if
you view a web page created by a user, there may be
a "cookie" placed within that web page.
We do not control the use of cookies by third parties.
If you choose to bid, buy or sell on our site, we
collect information about your bidding, buying and
selling behavior. We also collect other users' comments
about you in our feedback area.
If you establish a credit account with us to pay the
fees we charge, we collect some additional information,
including a billing address, a credit card number
and a credit card expiration date and tracking information
from checks or money orders.
If you choose to post messages in our Cafés, chat
rooms or other message areas or leave feedback for
other users, we will collect that information you
provide to us.
If you send us personal correspondence, such as emails
or letters, or if other users or third parties send
us correspondence about your activities or postings
on the Site, we may collect such information into
a file specific to you.
If you register for WheelBearingWarehouse.com CounterCat
on another web site or use a web site providing a
service for WheelBearingWarehouse.com CounterCat and
or Sophio or a web site that helps facilitate
your activity on WheelBearingWarehouse.com CounterCat
and or Sophio , that web site may provide personal
information about you and your transactions back to
WheelBearingWarehouse.com CounterCat and or Sophio
For a chart showing what information we collect from
or about you, and who has access to that information,
please see the Appendix.
- Our Use of Your Information.
We use information in the file we maintain about you,
and other information we obtain from your current
and past activities on the Site, to resolve disputes,
troubleshoot problems and enforce our User Agreement.
At times, we may look across multiple users to identify
problems or resolve disputes, and in particular we
may examine your information to identify users using
multiple User IDs or aliases.
If you choose to list an item for sale on our site
or open a credit account, we use your address and
billing information to bill you and provide associated
support.
You agree that we may use personally identifiable
information about you to improve our marketing and
promotional efforts, to analyze site usage, improve
our content and product offerings, and customize our
site's content, layout, and services. These uses improve
our site and better tailor it to meet your needs.
You agree that we may use your information to contact
you and deliver information to you that, in some cases,
are targeted to your interests, such as targeted banner
advertisements, administrative notices, product offerings,
and communications relevant to your use of the Site.
By accepting the User Agreement and Privacy Policy,
you expressly agree to receive this information. If
you do not wish to receive these communications, we
encourage you to opt out of the receipt of certain
communications on the notification page. You may make
changes to your notification preferences at any time.
- Our Disclosure of Your Information.
Due to the existing regulatory environment, we cannot
ensure that all of your private communications and
other personally identifiable information will never
be disclosed in ways not otherwise described in this
Privacy Policy. By way of example (without limiting
the foregoing), we may be forced to disclose information
to the government or third parties under certain circumstances,
third parties may unlawfully intercept or access transmissions
or private communications, or users may abuse or misuse
your information that they collect from our Site.
Therefore, although we use industry standard practices
to protect your privacy, we do not promise, and you
should not expect, that your personally identifiable
information or private communications will always
remain private.
As a matter of policy, we do not sell or rent
any personally identifiable information about you
to any third party. However, the following describes
some of the ways that your personally identifiable
information may be disclosed.
WheelBearingWarehouse.com CounterCat
Community. Throughout the Site, you are identified
by your User ID. If you select your email address
as your User ID you will disclose your email address
to other users and third parties. As a result, other
users and third parties might send you unsolicited
email and be able to personally identify all of your
public activities on the Site. Although our pages
are coded with robot exclusion headers, others may
illegally attempt to automatically collect your email
address from our site. We describe how to change your
User ID below in Section 8. Even if your User ID is
not your email address, your User ID can be used to
identify you and your activities throughout the Site.
Other people can see your bids, items that you have
purchased in the past, your feedback rating and associated
comments, your postings on the Site, and so on. We
also provide a number of ways to allow other users
to find out more about you and your site activities,
such as our feature that allows users to quickly see
all of the items you are offering at the time. If
you are involved in a transaction, we have a feature
that allows other users to view your email address
and obtain your contact information.
External Service Providers.
There are a number of services offered by external
service providers that help you use our Site (e.g.,
co-branded sites, listing agents, escrow, authentication,
mediation). If you choose to use these optional services,
disclose information to the external service providers,
and/or grant them permission to collect information
about you, then their use of your information is governed
by their privacy policy. We may, for your convenience,
provide some of your personally identifiable information
to the external service provider offering such services.
However, before we disclose your personally identifiable
information to an external service provider, you will
see what data is about to be sent and have the ability
to approve the disclosure. To prevent our disclosure
of your personally identifiable information to an
external service provider, you can decline such disclosures
or simply not use their services. Because we do not
control the privacy practices of these third parties,
you should evaluate their practices before deciding
to use their services. Users who register on aWheelBearingWarehouse.com
CounterCat and or
Sophio co-branded web site (for example,
CompuServe, AOL.com, and AOL) grant CounterCat and
or Sophio permission to pass your email address
back to that co-branded web site and affiliated web
sites. The use of such information by the co-brand
and affiliated web sites is limited by their applicable
privacy policies.
Internal Service Providers.
We may use internal service providers to facilitate
our services (e.g., search, discussion boards, surveys)
and therefore we may provide some of your personally
identifiable information directly to them. In some
instances, the internal service provider may collect
information directly from you (such as the situation
where we ask a internal service provider to conduct
a survey for us). In these cases, you will be notified
of the involvement of the internal service provider,
and all information disclosures you make will be strictly
optional. In all cases, these internal service providers'
use of information we supply them is restricted by
confidentiality agreements. If you provide additional
information to an internal service provider directly,
then their use of your information is governed by
their applicable privacy policy.
Other Corporate Entities.
We share much of our data, including personally identifiable
information about you, with our subsidiaries and joint
ventures that are committed to serving your online
trading needs and related services, throughout the
world. To the extent that these entities have access
to your information, they will treat it at least as
protectively as they treat information they obtain
from their other users. Our subsidiaries and joint
ventures follow privacy practices no less protective
of all users than our practices described in this
document, to the extent allowed by applicable law.
It is possible that WheelBearingWarehouse.com CounterCat
and or Sophio , its subsidiaries, its joint
ventures, or any combination of such, could merge
with or be acquired by another business entity. Should
such a combination occur, you should expect that WheelBearingWarehouse.com
CounterCat and or Sophio would share some or
all of your information in order to continue to provide
the service.
Legal Requests. WheelBearingWarehouse.com
CounterCat and or Sophio cooperates with law
enforcement inquiries, as well as other third parties
to enforce laws, such as: intellectual property rights,
fraud and other rights. We can (and you authorize
us to) disclose any information about you to law enforcement
or other government officials as we, in our sole discretion,
believe necessary or appropriate, in connection with
an investigation of fraud, intellectual property infringements,
or other activity that is illegal or may expose us
or you to legal liability. Further, we can (and you
authorize us to) disclose your User ID, name, street
address, city, state, zip code, country, phone number,
email, and company name to WheelBearingWarehouse.com
CounterCat and or Sophio participants
as we in our sole discretion believe necessary or
appropriate in connection with an investigation of
fraud, intellectual property infringement, piracy,
or other unlawful activity.
- Your Use of Other Users' Information.
In order to facilitate interaction among all WheelBearingWarehouse.com
CounterCat and or Sophio community members,
our service allows you limited access other users'
contact information. As a seller you have access to
the User ID, email address and other contact information
of the buyer or winning bidder(s), and as a buyer
or winning bidder you have access to the User ID,
email address and other contact information of the
seller.
By entering into our User Agreement, you agree that,
with respect to other users' personally identifiable
information that you obtain through the Site or through
an WheelBearingWarehouse.com CounterCat and or Sophio
-related communication or WheelBearingWarehouse.com
and CounterCat and or Sophio -facilitated transaction,
WheelBearingWarehouse.com and CounterCat and or Sophio
hereby grants to you a license to use such information
only for: (a) WheelBearingWarehouse.com and CounterCat
and or Sophio -related communications that are
not unsolicited commercial messages, (b) using services
offered through WheelBearingWarehouse.com and CounterCat
and or Sophio (e.g. escrow, insurance, shipping
and fraud complaints), and (c) any other purpose that
such user expressly agrees to after adequate disclosure
of the purpose(s). In all cases, you must give users
an opportunity to remove themselves from your database
and a chance to review what information you have collected
about them. In addition, under no circumstances, except
as defined in this Section, can you disclose personally
identifiable information about another user to any
third party without our consent and the consent of
such other user after adequate disclosure. Note that
law enforcement personnel, program participants, and
other rights holders are given different rights with
respect to information they access.
WheelBearingWarehouse.com and CounterCat and or Sophio
and our users do not tolerate spam. Therefore, without
limiting the foregoing, you are not licensed to add
an WheelBearingWarehouse.com and CounterCat and or
Sophio user, even a user who has purchased an
item from you, to your mail list (email or physical
mail) without their express consent after adequate
disclosure. To report WheelBearingWarehouse.com and
CounterCat and or Sophio related spam to WheelBearingWarehouse.com
and CounterCat and or Sophio , please send an
email to info@wheelbearingwarehouse.com
- Use of Email Tools.
You may not use the Email This to a Friend service
or other email forwarding services that we offer to
send spam or otherwise send content that would violate
our User Agreement. We do not permanently store the
email messages or the email addresses.
If you send and email using the Email This to
a Friend service to an email address that is not registered
in our community, we do not use that email addresses
for any purpose other than to send your email. We
do not rent or sell these email addresses. We generally
discard the email addresses some time after they have
been used to send your email.
- Control of Your Password.
You are responsible for all actions taken with your
User ID and password, including fees. Therefore we
do not recommend that you disclose your WheelBearingWarehouse.com
and CounterCat and or Sophio password to any
third parties. If you choose to share your User ID
and password or your information with third parties
to provide you additional services, you are responsible
for all actions taken with your User ID and password
and therefore you should review that third party's
privacy policy. If you lose control of your password,
you may lose substantial control over your personally
identifiable information and may be subject to legally
binding actions taken on your behalf. Therefore, if
your password has been compromised for any reason,
you should immediately change your password as detailed
in Section 8.
- Reviewing and Changing Your Personally
Identifiable Information.
Following registration, you can review and change
the information you submitted during registration
including:
Your User ID and email address. If you change your
User ID we keep track of your old User ID(s) and your
new User ID. Your registration information such
as: name, company, address, city, state, zip code,
country, primary phone number, secondary phone number,
fax number and gender. Your password. Your credit
card number and expiration date, and other financial
information. You must promptly update your information
if it changes. Once posted, you cannot change or remove
any public postings made in our chat rooms or other
message areas or the feedback area.
Upon your request, we will deactivate your account,
contact information, and financial information from
our active databases. To make this request, email
info@wheelbearingwarehouse.com.
Such information will be deactivated as soon as reasonably
possible in accordance with our deactivation policy
and applicable law.
We will retain in our files information you have requested
to remove in some circumstances, such as to resolve
disputes, troubleshoot problems and enforce our User
Agreement. Further, such prior information is never
completely removed from our databases due to technical
and legal constraints, including stored "back
up" systems. Therefore, you should not expect
that all of your personally identifiable information
will be completely removed from our databases in response
to your requests.
- Other Information Collectors.
Except as otherwise expressly included in this Privacy
Policy, this document only addresses the use and disclosure
of information we collect from you. To the extent
that you disclose your information to other parties,
whether they are bidders, buyers or sellers on our
Site or other sites throughout the Internet, different
rules may apply to their use or disclosure of the
information you disclose to them. To the extent that
we use third party advertisers, they adhere to their
own privacy policies. Since WheelBearingWarehouse.com
and CounterCat and or Sophio does not control
the privacy policies of third parties, you are subject
to the privacy policies of that third party. We encourage
you to ask questions before you disclose your personal
information to others.
- Security.
WheelBearingWarehouse.com CounterCat and or Sophio
use industry standard practices to safeguard the confidentiality
of your personal identifiable information, including
"firewalls" and Secure Socket Layers. WheelBearingWarehouse.com
and CounterCat and or Sophio treats data as
an asset that must be protected against loss and unauthorized
access. We employ many different security techniques
to protect such data from unauthorized access by users
inside and outside the company. However, "perfect
security" does not exist on the Internet.
- Notice.
We may change this Privacy Policy from time to time
based on your comments and our need to accurately
reflect our data collection and disclosure practices.
All changes to this policy are effective after we
provide you with at least thirty (30) days' notice
of the changes by posting the changes on the announcements
board and sending email to users who select such notification
preference. We provide you with thirty (30) days notice
to allow you the opportunity to notify WheelBearingWarehouse.com
and CounterCat and or Sophio if you do not agree
to such changes as described in Section 8.
- Products.
We carry the following. BMW Parts, Mercedes
Parts, Volvo Parts, Audi Parts, GM Parts, Ford Parts,
Honda Parts, Jaguar Parts, Lexus Parts, Nissan Parts,
Porsche Parts, Saab Parts, Volkswagen Parts, performance
parts, and accessories for all foreign, domestic,
and import vehicles.
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